WYSIWYG field will not save changes when updating custom post type on visual tab

This support ticket is created 2 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 2 years, 9 months ago.

Assisted by: Shane.

Author

Posts

February 3, 2022 at 6:27 pm #2283013

MoeJ5419

I am trying to: Update Custom WYSIWYG field on Custom Post Type

Link to a page where the issue can be seen: All custom post types

I expected to see: Saved field when updates

Instead, I got: Does not save WYSIWYG field on update

February 3, 2022 at 7:06 pm #2283051

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for getting in touch.
This has been a known issue for quite some time now. Unfortunately we do not have a solution for this because the problem is related to wordpress core and will need to be resolved by the wordpress team directly.

For further details on the issue you can go to the link below for our erratas page.
https://toolset.com/errata/visual-tab-of-wysiwyg-fields-may-not-initialize-correctly-appear-not-to-save-data/

Thanks,
Shane