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[Closed] WYSIWYG Field data not saving

This support ticket is created 2 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Nigel 2 years, 6 months ago.

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#2364455

Tell us what you are trying to do?
I have a data group that requires about 6 WYSIWYG fields. I added 4 of those. And when I first loaded test content into those fields, only the first 2 saved the data. Now if I change the text, or try to add text in the 2 empty WYSIWYG fields, the text never saves.

[edit]

#2364467

Nigel
Supporter

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Timezone: Europe/London (GMT+00:00)

Hi there

I've removed your site credentials from your post, please bear in mind this is a public forum and you should only share sensisitive data when we set up a private reply.

Regarding the issue itself, this is fixed by the developers and the plugin update should be available any day now, we are just awaiting the green light from the systems team who are testing the releases on our own servers.

If you subscribe to this erratum you'll receive a notification when it is available: https://toolset.com/errata/visual-tab-of-wysiwyg-fields-may-not-initialize-correctly-appear-not-to-save-data/

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