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[Resolved] wrong visualisation text + link

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by paul 6 years, 7 months ago.

Assisted by: Minesh.

Author
Posts
#914610
toolset-error.jpg

I am trying to:

Link to a page where the issue can be seen: hidden link

I expected to see: text (Plan Appartement) with a link to a download

Instead, I got: the complete visualized link and the text. It is not possible to go to the download. the sign > is also added.

The problem is there since the new version of Toolset.

See code :

<div class="box4">
<hr>
<div class="detail-title">DOWNLOADS</div>
<div class="detail-field">     PLAN APPARTEMENT</div>
<div class="detail-field">     INPLANTINGSPLAN</div>
</div>

#914673

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - Yes, I can see the issue with the problem URL you shared with us. I need to check on your install, whats going wrong here.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.