I may have a way for you to reproduce the issue: I found that the problem still persists in a test site with almost all other plugins disabled and the theme switched to "2022". I also found that if I login via the link I gave you, the issue does not occur. But if I log in as an administrator, the issue does occur. Somehow there's a difference between the two users.
I can send you regular login credentials to try again. All you have to do is drag the view inside the conditional block. That will disable the Publish button. If you drag it back out, the button becomes available again either immediately or after 30 seconds or so.
Thank you for the details. I checked the debug data for your site and saw that you're running ,"MySQLVersion":"5.5.5" unfortunately this is below the minimum MySQL version that is required by our Toolset plugin.
We require at least version 5.6 as per our minimum requirements document below.
Thank you for the details. I checked the debug data for your site and saw that you're running ,"MySQLVersion":"5.5.5" unfortunately this is below the minimum MySQL version that is required by our Toolset plugin.
We require at least version 5.6 as per our minimum requirements document below.
I checked with the hosting and they use MariaDB 10.3, which is compatible with MySQL 5.7. Here's their full answer:
"Kindly note that we use MariaDB on our servers. MariaDB is a drop-in replacement of MySQL and offers more stability. We have MariaDB 10.3 installed on our server. You can confirm the same from below:
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nl1-ts8 [~]# mysql -V
mysql Ver 15.1 Distrib 10.3.31-MariaDB, for Linux (x86_64) using readline 5.1
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MariaDB 10.3 is compatible with MySQL 5.7. You can read more about this at hidden link"
No problem. I did not remove it. It may have been deactivated for a while because of a test. But it's installed and active right now.
Please keep me posted, thanks.
Edit: I noticed the Duplicator plugin on the "main" website. The staging site you have access to is a subfolder of the main site. Indeed I don't see the plugin there but I did not do anything in that site.
I noticed that there are differences between the test site below. hidden link
As well as the live site. hidden link
You mentioned that the issue is on the Travel 3 page, however in the duplicator of hidden link
I'm not able to see the issue.
Secondly is the issue currently present on that site ? If so let me know which page on this site I should be looking at as I have the duplicator package up and running locally.
The "live site" is the project I am working on, and the staging at hidden link is what I setup specifically for this issue. You need the Travel 3 page within that staging site, so this one: hidden link. Both sites are different: the staging site has almost all plugins disabled and a different theme. All you need is the staging site.
However, I am getting a lot of errors throughout the staging site that were not there when I reproduced the issue a few days ago. I can't check the issue because of that. Is Duplicator causing those errors? If so, I can recreate the staging and get you a copy a different way.
The staging site got corrupted somehow. It throws a lot of error messages and indeed the user credentials I gave you no longer work. I did not touch that site though. I think Duplicator caused this. It may not be suitable to install on a staging site which is inside a folder of another site.
Somehow Duplicator ended up in the live site you do not have access to. I don't understand why and it seems tricky. I removed it. I removed the staging site too and re-created it. Please do not install Duplicator. I can upload a WPvivid copy of the site on your request. I already have a zip file ready for that. I can also give you a link to download it if you have a Google account.
The credentials I gave you now work on this new staging site: hidden link
The Travel 3 page reproduces the issue. You may have to try a few times to see it. I just tried and the first time all was fine, but the second time the button got disabled and stayed that way until I dragged the view out of the conditional block again.
