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[Resolved] WordPress 5.8 widget and customize site conflict with blocks

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here was that the user was getting the error "Elementor Utils::is_ajax() error"

Solution:
To resolve the issue I recommend following the erratas page below that contains a patch.
https://toolset.com/errata/fatal-error-on-customizer-page-after-updating-to-elementor-3-5/

This support ticket is created 2 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 2 replies, has 2 voices.

Last updated by katjaS-3 2 years, 2 months ago.

Assisted by: Shane.

Author
Posts
#2261081

Hi Shane,

when I try to get to the WP widget or customizer site WP gives me a critical error.
According to the solution on this page I have reinstalled the lated version of Toolset Blocks and Types.
If I switch of the Blocks Plugin it works.

URS
Frank

#2261221

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Katja,

This is a known issue and occurred because of the recent update in Elementor.

To resolve the issue I recommend following the erratas page below that contains a patch.
https://toolset.com/errata/fatal-error-on-customizer-page-after-updating-to-elementor-3-5/

Please let me know if this helps.
Thanks,
Shane

#2261231

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.