Hello
I'm using the WooCommerce Views plugin and the layouts are fine for the product and basket pages but the checkout page is not working properly...and the admin bar at the top of the page disappears...Also the Stripe test mode doesn't let me input information in the fields...Is this also to do with the layout being wrong?
Here is the page in question:
hidden link
Here is a product if you need to create a basket first:
hidden link
I shall look forward to hearing from you...
Hello,
I have tried the URL you mentioned above, but can only see a password window.
In Toolset side, WooCommerce Views plugin won't be able to customize the Woocommerce checkout page, it should be some other problem of your website.
I suggest you try these:
1) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2019, deactivate all custom PHP/JS code snippets, and test again
2) If the problem is fixed, you can activate other plugins/theme one by one, try to locate the problem plugin/theme
Apologies Luo
I forgot the site was password protected..The password you need is: GURUguru17!
Best wishes
Geoff
Hi Luo
I have followed your advise and disabled the plugins and have isolated the problem to the WooCommerce Stripe Gateway Plugin...
Regards
Geoff
As I mentioned above, Toolset plugins won't be able to customize Woocommerce checkout page.
Please check these:
Deactivate all Toolset plugins, check if the problem still persists, if it still persists, you will need to check it with the author of the "WooCommerce Stripe Gateway Plugin".
If the problem is fixed, then it should be a compatibility problem, you can provide a copy of your website in below private message box, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/
