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[Resolved] Woocommerce shop page not working with views

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 5 replies, has 2 voices.

Last updated by robertv-3 4 years, 1 month ago.

Assisted by: Shane.

Author
Posts
#1547057

The default shop page is not showing any product when views is activated.

#1547457

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Robert,

Thank you for getting in touch.

Do you have our Woocommerce views plugin installed or only views ?

Also when you go to your shop page on the backend, take a look in the right hand corner and ensure that the page isn't assigned to a content template.

If it is set the content template settings for the page to none.

Let me know if this helps.
Thanks,
Shane

#1547809

No woocommerce views plugin installed.
No content template assigned.

#1548681

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Robert,

Would you mind providing me with admin access to the website to check on the issue further for you ?

Also please send a link to the shop page as well.

Thanks,
Shane

#1549923

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Robert,

The issue is that you've created a custom archive for products here
hidden link

If you wont be using this archive please delete it as the shop page itself is a custom archive made by Woocommerce.

Thanks,
Shane

#1552017

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.