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[Resolved] Woocommerce My Account Page Broken Design

This thread is resolved. Here is a description of the problem and solution.

Problem: After activating any one of several Toolset plugins, the column-based design of the My Account page for WooCommerce is broken. I use a child of the GeneratePress theme.

Solution: Deactivate Bootstrap by going to Toolset > Settings > General tab.

This support ticket is created 3 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 5 replies, has 2 voices.

Last updated by benjaminW-3 3 years, 11 months ago.

Assisted by: Christian Cox.

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#1910703
My Account – SILENCE Deutschland - Google Chrome 19.01.2021 15_14_50.png

We bought Toolset and Generate Press for maximum compatibility.

We also installed WooCommerce. On our site we want users to be able to register using the WooCommerce My Account Page. However, the design of the page is broken as soon as I activate one of the following plugins: Toolset Blocks, Toolset Access, Toolset Forms, Toolset Layouts, Toolset Types. I went through all the plugins to determin which one causes the design error.

Can you help me fix this issue? Do you require a login?

Thank you
Benjamin

#1910857

Hello, I'll be glad to take a closer look if you want to provide a login here in the private reply fields. Normally we do not recommend installing Layouts on a new site, since most of this functionality can now be achieved in Toolset Blocks. Regardless, I'll take a look with the login you provide in your next reply.

#1912099

I'd like to send the FTP Login, but I can't send another hidden message.

#1912281

I can activate private reply fields again here to share FTP credentials.

#1912293
Screen Shot 2021-01-20 at 10.44.22 AM.png

Actually it's probably not necessary - I was able to see the problem without FTP access. I have deactivated the Bootstrap library in Toolset > Settings > General tab. Initially Toolset was set up to load the Bootstrap library, but that caused a conflict with your theme that resulted in breaking the layout of the My Account page when logged out of the site. I have disabled the Bootstrap library for now, and the problem seems to be resolved. Can you confirm?

For your convenience I also deactivated/deleted some Toolset plugins that were installed on the site, but probably not necessary:
- Toolset Advanced Export
- Toolset Layouts
- Toolset Layouts Migration
- Toolset Views
- Toolset Framework Installer
There is usually no need to install or activate these plugins on a new site, and they only add unnecessary bloat to the site. If you happen to need one of these plugins, you can always install it later using the automatic installer at Plugins > Add New > Commercial tab.

#1912935

Thank you so much!

This worked. I didn't realize Genereatepress doesn't use Bootstrap. I also weren't aware of that setting.