[Resolved] Woo commerce views single page content template.

[Author]

Posts

[Craiu]

I am trying to:
Right now my single product page looks ok, but if i update my woo commerce plugin to the last version, the sigle page (product page) is not looking like it should.

For the moment the site is in comming soon mode so you can not see the problem.
For seeing the site you should log in. If you turn the conv to private i will send you the credentials.

Right now i am using Woo Commerce V 2.6.14.
The problem apears if i update to woocommerce V 3.3.2.

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

[Antonio Fullone]

Hi Craiu!

I am Antonio and I will be happy to help you out with your issue.

Could you please send me, in private, your website and login info so I can have a detailed look at the issue? Thanks!

Antonio

[Craiu]

Hello, i updated again the woo commerce. The save/update button works fine, but the single page (product page) is not displaing corectly.

[Antonio Fullone]

Hi Craiu!

Could you please do a copy of the website using the duplicator plugin so we can better debug and investigate the issue? You can follow the instructions here: https://toolset.com/faq/provide-supporters-copy-site/

Thanks!

Antonio

[Craiu]

Hello, because of the large size of the website archive build process was intrerupt for several times.
I applied some filters in wp-contend/uploads/2014.....2018.
In conclusioon on the archive you have the website but not the images. If you need the images i can provide you the FTP data to download the missing directories manualy.

I made a print screen an colored with red what parts should NOT apear and there are not in template. The template is named "pagina individuala produs".

Download link
hidden link
2 files

[Antonio Fullone]

Hi Craiu!

I installed locally the site and I could see the problem. It seems caused by the Genesis frameword, could you please do a test and use the 2017 default theme for wordpress? I did a test and I cannot see the problem when I switch theme. You can download the theme here: https://wordpress.org/themes/twentyseventeen/

Let me know,

Thanks!

[Antonio Fullone]

I also checked with our views plugin disabled and the issue is still there, so it seems more likely to be related with the theme you are using now.

[Shane]

Hi Craiu!

Unfortunately Antonio is unavailable so I will be handling this ticket.

Could you update me on this issue ?

Thanks,
Shane