[Resolved] With multiple child posts on a parent post, only the first add image field works

[Author]

Posts

[Russ]

I am trying to: Add multiple images to a photo gallery post type

Link to a page where the issue can be seen:

I expected to see: When I add an image on each child post, I expect every image to save to the field.

Instead, I got: Only the first image saves a path. The UI functions on subsequent images, but it does not actually save the path.

[Minesh]

Hello. Thank you for contacting the Toolset support.

That is really strange.

Can you please share problem URL and steps I need to follow to see the issue.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

I see multiple post types related to gallery added to your site and I'm bit confused where exactly you are having the issue.

Can you please share problem URL and exact steps that I need to follow to see the issue.

I have set the next reply to private which means only you and I have access to it.

[Russ]

hidden link

If you go to the "Add new Gallery Image" in the post meta, you'll be able to add a new one.

Select any image from the media library, and it will work fine.

But, if you add a second one and select another file, the URL from the media library will not paste into place unless you reload the entire editor.

access details removed

[Minesh]

Can you please check the following video recording: hidden link

I tried to select image and then another image and then try to add it and its working for me.

Am I missing any step here?

[Russ]

Sorry if I wasn't clear.

Yes, replacing the image on a post works.

However, if you insert that image, and then add a second related gallery image, the second gallery image URL will not save in the UI.

[Minesh]

May I kindly ask you to share a video of your issue that will help me immensely to understand the issue.

[Russ]

Sure.
hidden link

[Minesh]

Thanks for sharing video. That helps immensely to reproduce the issue.

I've reported the issue to our next level support. Please hold on for further update.

[Minesh]

Thanks for sharing video. That helps immensely to reproduce the issue.

I've reported the issue to our next level support. Please hold on for further update.

[Minesh]

We just release the new version for Toolset plugins including Types 3.4.3 that should address the issue.

We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/