I went to dashboard and clicked on the form I think is correct. But I'm showing you screen shots.
The site I'm copying has a place to add code. But the Horses for Sale page doesn't. I tried to click on expert mode and also in the box above CSS, but nothing is there to work on or enter informtion
From your screenshots there's clearly something wrong on the horses site.
Can you check your browser console for JavaScript errors and your debug logs for PHP messages?
Can we try to eliminate any conflicts before proceeding?
Please disable all non-Toolset plugins and switch theme to twentynineteen then edit the form again. If the issue disappears then it should be possible to determine the source of any conflict by a process of elimination.
Let me know how that goes so I can see how to proceed.
Here is what I got in java console: (before disabling plugins)
[Error] TypeError: CodeMirror.overlayMode is not a function. (In 'CodeMirror.overlayMode(CodeMirror.getMode(config, parserConfig.backdrop || "text/html"), shortcodesOverlay)', 'CodeMirror.overlayMode' is undefined)
codemirror_shortcodes_overlay (codemirror_shortcodes.js:202)
getMode (codemirror.js:5910)
loadMode (codemirror.js:247)
attachDoc (codemirror.js:8384)
CodeMirror (codemirror.js:115)
CodeMirror (codemirror.js:65)
fromTextArea (codemirror.js:6448)
toggleCodeMirror (icl_editor_addon_plugin.js:1117)
codemirror (icl_editor_addon_plugin.js:1160)
initCodemirror (editor.prototype.js:172)
initMainEditor (editor.prototype.js:256)
initIclEditor (editor.prototype.js:59)
init (editor.prototype.js:872)
PostFormsEditor (main.js:26)
(anonymous function) (main.js:32)
i (load-scripts.php:2:27455)
fireWith (load-scripts.php:2:28215)
ready (load-scripts.php:2:30018)
K (load-scripts.php:2:30374)
[Error] TypeError: undefined is not an object (evaluating 'e.hasClass')
(anonymous function) (load-scripts.php:293:1541)
dispatch (load-scripts.php:3:12450)
handle (load-scripts.php:3:9179)
trigger (load-scripts.php:3:11579)
trigger (load-scripts.php:8:8280)
(anonymous function) (load-scripts.php:3:18999)
each (load-scripts.php:2:2886)
each (load-scripts.php:2:851)
trigger (load-scripts.php:3:18972)
(anonymous function) (load-scripts.php:292:3374)
i (load-scripts.php:2:27455)
fireWith (load-scripts.php:2:28215)
y (load-scripts.php:4:22733)
c (load-scripts.php:4:26927)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (tippy.min.js.map, line 0)
After deactivating other plugins and going to 2019
Error:
Failed to load resource: the server responded with a status of 404 (Not Found)
So if I just give up and have someone build the toolset I want, should we delete and start over? Or is it too much messed up to rebuild?
I deactivated all other plugins, changed themes, then updated toolset plugins. then my site when white, blank, nothing showing at all. I contacted my server/host and they said this:
Not sure why, but the cause of the "soft 500 error" was a plugin. I deactivated it from the server site, its name is something similar to "cred-frontend-editor"
So now I have no clue what to do! Getting frustrated.
You are still able to login to my dash board, which I hope you can so you can see what is going on.
Now I am getting this now:
Fatal error: Uncaught Error: Undefined class constant 'SCRIPT_TIPPY' in /home/ws123/public_html/wp-content/plugins/cred-frontend-editor/application/controllers/asset_manager.php:190 Stack trace: #0 /home/ws123/public_html/wp-content/plugins/cred-frontend-editor/application/controllers/asset_manager.php(61): CRED_Asset_Manager->register_cred_scripts() #1 /home/ws123/public_html/wp-includes/class-wp-hook.php(286): CRED_Asset_Manager->register_assets('') #2 /home/ws123/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(Object(Themify_Metabox), Array) #3 /home/ws123/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #4 /home/ws123/public_html/wp-settings.php(505): do_action('init') #5 /home/ws123/public_html/wp-config.php(90): require_once('/home/ws123/pub...') #6 /home/ws123/public_html/wp-load.php(37): require_once('/home/ws123/pub...') #7 /home/ws123/public_html/wp-blog-header.php(13): require_once('/home/ws123/pub...') #8 /home/ws123/public_html/index.php(17): require('/home/ws123/pub.. in /home/ws123/public_html/wp-content/plugins/cred-frontend-editor/application/controllers/asset_manager.php on line 190
Sorry, it looks like you updated Views but not Forms, and you needed to update them both. (Normally you wouldn't get a fatal error in such a scenario, that was a bug on our part.)
If you update Forms as well as Views then your site should be back to normal and you should be able to test editing your forms with the current versions.
Sorry for the inconvenience. Let me know whether you are able to edit the forms with the updated versions.
OK, You still cannot work on my Forms page. I have someone helping me with this but it is still blank there.
Please help. You cannot edit it (see image)
Can I get site credentials from you and I will take a copy of the site and install it locally where I can do some more testing, and pass it to my colleagues if needs be.
I will mark your next reply as private—you may want to create a temporary admin user for me to use that you can later delete. And be sure to have a current backup of your site.
I tried the plugin conflicts test and found that there is a conflict with the Simple Lightbox Gallery plugin. Disabling it fixes the broken Forms editor.
I confirmed the same on my local test site and have escalated this so that it can be investigated further by my colleagues.
I'll let you know what they find.
In the meantime, disabling that plugin will allow you to edit your forms.
The first person that helped me with the design installed the simple lightbox gallery plugin to work with the site. So I can actually use something else if you recommend.
I am currently using that gallery plugin for all my sites using the toolset plugins. I think they are all working ok as far as I know.
Nigel will be on vacations until next week and I'll be happy to follow up.
During further troubleshooting, we've identified that the "Simple Lightbox Gallery" plugin is loading some of its scripts in the admin area screens where they're not needed, for example, the Toolset Forms edit screen. Those scripts are resulting in the conflict.
For now, you can add the following code snippet in your active theme's "functions.php" file, so that those scripts are not loaded on the Toolset Forms edit screen:
// remove Simple Lightbox Gallery plugin's styles and scripts from the Toolset Forms edit screen
function slgf_dequeue_script_from_forms() {
if(is_admin()) {
$screen = get_current_screen();
if ($screen -> post_type == 'cred-form') {
wp_dequeue_script( 'slgf_codemirror-css' );
wp_dequeue_script( 'slgf_blackboard' );
wp_dequeue_script( 'slgf_show-hint-css' );
wp_dequeue_script( 'slgf_codemirror-js' );
wp_dequeue_script( 'slgf_css-js' );
wp_dequeue_script( 'slgf_css-hint-js' );
}
}
}
add_action( 'wp_print_scripts', 'slgf_dequeue_script_from_forms', 100 );
Though this snippet will allow you to use Toolset Forms with the Simple Lightbox Gallery plugin still active, we'll need the plugin's direct author contact information to discuss this conflict.
Can you please get in touch with the Simple Lightbox Gallery plugin's support team and request for a direct email address for the plugin's developer/author?
I hope this helps and please let me know how it goes.
I'll try to get his email. Meanwhile do you suggest another photo gallery to be used that works?
Anything will work. this was just something one of my hired contractors used.
Thank you for sharing the plugin author's email and I've passed it on to the concerned team.
We don't recommend using any particular gallery plugin, but if you're looking for alternatives, the following articles review some of the popular options:
They have contacted me and checked it out on my site and said they didn't see an issue. I hope your team will tell them what was happening so it can be taken care of since I used that gallery for other sites.
thank you.
Lisa
