Skip Navigation

[Resolved] When Views plugin is active, cannot access WP admin area

This thread is resolved. Here is a description of the problem and solution.

Problem:

We've identified that when Views is active, we cannot access the WP admin area, although the front-end of the site loads.

Solution:

It seems that the Toolset Views plugin file is broken in your website, you can reinstall Views plugin, and test again.

Relevant Documentation:

This support ticket is created 5 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 2 replies, has 2 voices.

Last updated by guyA-2 5 years, 7 months ago.

Assisted by: Luo Yang.

Author
Posts
#1232170

Hi there

We tried to login to our site this morning but just got a white screen when visiting the admin page (hidden link). We contacted our hosting company and they suggested testing each plugin in turn, which we did.

We've identified that when Views is active, we cannot access the WP admin area, although the front-end of the site loads.

Could you please look into this asap, as our client's site is currently not fully functioning.

Thanks.

#1232578

Hello,

Thanks for the details, I can log into your website and see the problem.

It seems that the Toolset Views plugin file is broken in your website, I have done below modifications in your website:
1) Delete Views plugin
2) Reinstall it again.

Please test again, check if it is fixed. thanks

#1232806

My issue is resolved now. Thank you!