[Resolved] When trying to create a relationship I get an error

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This topic contains 4 replies, has 2 voices.

Last updated by jessieB-2 6 months, 1 week ago.

Assigned support staff: Minesh.

Author
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#1345721

I am trying to:
Create relationships between posts and I keep getting this error - does not matter what post type I use.

Instead, I got:

An error when creating a relationship "Assignments Members": No relationship with slug "assignment-member" was found.

And I have followed the steps laid out in the documentation. This should be simplistic.

#1345755

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked the debug information you shared but I could not able to spot what Types plugin version you are using.

Can you please share what kind of relationship you created? (one-to-one, one-to-many or many-to-many)

Where exactly you see the error you mentioning? Can you please share the problem URL and access details?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1346803

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

This issue is abnormal and no other user reported yet.

I see I do not have rights to add/remove plugins. Can you please grant full rights so that I can add/remove plugins and check this issue further.

#1350933

I did a reinstall of the site and while this error is fixed - now none of the members are showing up on the post page.

#1350977

I deleted the page which showed the view shortcut and recreated one. That worked.
My issue is resolved now. Thank you!