Skip Navigation

[Resolved] when Toolset Views is activated, woocommerce account area disappears

This support ticket is created 2 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 3 replies, has 3 voices.

Last updated by Waqar 2 years, 9 months ago.

Assisted by: Waqar.

Author
Posts
#2354941

when the toolset views plugin is activated, it's causing the woocommerce account area to disappear. This new issue, completely out of the blue.

Page with woocommerce account area is hidden link

Please disable/enable Toolset Views to see the difference.

#2355235

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Screenshot 2022-05-04 at 11.20.08.png

Hi there

I checked the dashboard page, and you had it set to use a Toolset Content Template (see screenshot), and editing the template shows that it output nothing, hence what you were seeing on the front end.

I changed the setting so that no template is being used, and now it is outputting as expected.

#2358589

Thank you kindly for this. Appreciate your help very much.

One more question, we're using a custom plugin for listings on our website and using Toolset forms to submit listings to it. I've set the custom field controls, but for some reason when the listings are submit the information isn't carried over.

You can test by creating an account here hidden link And then submitting the form that comes after.

Could you help me figure out how to sync up the fields.

Best regards
Kyle

New threads created by Waqar and linked to this one are listed below:

https://toolset.com/forums/topic/split-using-third-party-custom-fields-with-toolset-forms/

#2358845

Hi Kyle,

Thanks for the update and glad that Nigel's message helped.

For the new question, I've created a separate ticket and will follow up on it shortly.
( ref: https://toolset.com/forums/topic/split-using-third-party-custom-fields-with-toolset-forms/ )

You're welcome to mark this ticket as resolved and start a new one for each new question or concern.

regards,
Waqar