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[Resolved] When I edit a page, not its content.

This support ticket is created 4 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 4 years, 12 months ago.

Assisted by: Luo Yang.

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#1761959
VersionToolSet.JPG
PageWithInformation.JPG
PageBlankPostEdit.JPG
ErrorPage.JPG

I have attached an image with what appears to be an error when updating the Toolset version.

On the other hand, when I try to edit a page it remains blank and does not show anything, when I disable the plugin it allows me to edit, but the site sends an error.

Your help please.

#1762081

Hello,

The Toolset installer feature is embedded in Types plugin, but you are using old version of Types plugin to run the upgrading, it will conduct unexpected result.

Please try these:
1) Backup your website database first
2) Delete and reinstall Toolset Types plugin manually, you can download it here:
https://toolset.com/account/downloads/
All Toolset settings are saved in your website database, it is safe to delete plugin files.
3) Follow our document upgrade other Toolset plugins
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed