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[Resolved] When I change a the a custom Post Type with a cred-form all Textlinks become "

This support ticket is created 5 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 5 replies, has 2 voices.

Last updated by Waqar 5 years, 4 months ago.

Assisted by: Waqar.

Author
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#1324297

I am trying to: change the input off a custom post type with credform in frontend after save Textlinks become " at the front of the href and at the end and links where demaged.

The cred-form is in the red tab named "Verein bearbeiten". Every time when I save changes, Textlinks become " again

The Site is under construction:

Link to a page where the issue can be seen: for example hidden link

I expected to see:

Instead, I got:

#1324833

Hi,

Thank you for waiting.

I've performed some tests on my website with a similar edit form and WYSIWYG fields (with Astra theme), but couldn't reproduce the issue.

This suggests that this is something specific to your website. For further investigation, I'll recommend the following steps:

1. Please make sure all plugins, WordPress and the active theme, are updated to the latest versions.

2. Temporarily deactivate all non-Toolset plugins and switch to a default theme like Twenty Nineteen and then check the edit form's submission again.

If the issue is fixed, you can activate the theme and disabled plugins, one-by-one, to narrow this down to a possible conflicting one.

3. In case the issue persists, I'll need a clone/snapshot of your website to troubleshoot this in more depth.
( ref: https://toolset.com/faq/provide-supporters-copy-site/ )

I've set your next reply as private and please let me know how it goes.

regards,
Waqar

#1325797

Hi Waqar,

sorry for my late replay, the problem that changes links in wysiwyg fields was elementor. I have placed the form shortcode in a accordion field from elementor and when I saved a change the link was demaged. When i place the toolset formfield widget normal in elementor layout all is o.k.

Best regards

#1326681

My issue is resolved now. Thank you!

#1326797

Hi there,

Thank you for sharing the update and I was able to reproduce this behavior on my test website as well.

Appreciate you brought this forward and I've shared these details with the concerned team for further review.

Will keep you updated with the progress through this ticket.

regards,
Waqar

#1330505

Hi,

I've received an update from the concerned team and the issue seems to be how the Elementor plugin's code process and stores the content inside the accordion widget.

It converts all instances of characters "" to “” and as a result, HTML markup for the links is broken. This is not something specific to Toolset Forms and can be tested even without the form, by using simple HTML for the link:


<a href="<em><u>hidden link</u></em>" rel="nofollow">Link</a>

You're welcome to report this limitation of the accordion widget to the Elementor plugin's official support team.

regards,
Waqar