When i am editing an htm,l block on my page the layout assignment gets lost

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Front-end display, Layouts plugin

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 5 years, 6 months ago.

Assisted by: Waqar.

Author

Posts

May 27, 2019 at 9:16 am #1250715

hannesU-2

I am trying to:
Edit html Content in one page

Link to a page where the issue can be seen:
Not published

I expected to see:
The layout i assigned before.

Instead, I got:
The standard layout

To resolve this issue i have to go to >toolset > Layouts > Layouts for single pages > and assign the desired layout again (Layout for pages) to that single page where i edited the content.

May 27, 2019 at 11:22 am #1250873

Waqar

Hi there,

Thank you for waiting.

I was able to access your development website and see the issue with the page's layout, but couldn't reproduce this on my own test website.

To troubleshoot this further, I'll suggest the following steps:

1. Please make sure WordPress, active theme and all plugins are updated to the latest versions.

2. Temporarily deactivate all extra plugins (other than Toolset) and switch to a default theme like Twenty Nine and then test the page's layout again. This will help in narrowing down to a possible conflict.

If the issue is fixed, you can switch back to your theme and activate the disabled plugins, one-by-one.

3. In case the issue still persists, I'll need your website's clone/copy so that this issue can be investigated in more depth.

Here is a guide on how to share the website's copy:
https://toolset.com/faq/provide-supporters-copy-site/

I've set your next reply as private and please let me know how it goes.

regards,
Waqar