Hi Shane,
Congrats to the Toolset team on the launch of Blocks! Any updates on the issue yet?
Thanks lots!
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Ren,
Thank you, I'm currently running some tests on the duplicator of your site to see if the same issue still occurs.
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Ren,
It seems the issue is being caused by outdated version of wordpress as well as outdated versions of various plugins.
I would suggest that you go ahead and perform a full update of the wordpress core to version 5.3 as well as update all of your Toolset plugins as I was able to do this on the copy of the site and it worked fine.
Please let me know if this helps.
Thanks,
Shane
Thanks Shane, I will do this tonight and let you know if the issue is resolved.
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Ren,
Thank you.
Please update me as soon as you're able to.
Hopefully we will get positive results.
Thanks,
Shane
Hi Shane, it seems to have improved a lot! Who knew it could be as simple as just staying updated...
I will have more time to work on the site tomorrow and I will let you know how it is then. Thanks a ton, really appreciate your time. 🙂
Rens
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Rens,
Thank you.
Looking forward to your response tomorrow.
Thanks
Shane
My issue is resolved now. Thank you!