Skip Navigation

[Resolved] What happen when I remove the site from ‘my sites’ ?

This thread is resolved. Here is a description of the problem and solution.

Problem: What happens when I remove a site from "My sites" list on toolset.com or wpml.org?

Solution: In general the plugins will continue to work exactly the same as before you unregistered the sites. The main difference is that automatic plugin updates will no longer be provided, and professional support is not available to those clients. In order receive support, or automatic updates for WPML or Toolset in the future, your client can register the plugins with their own purchased registration key(s). It is also possible to log in to the Toolset or WPML sites and download updated plugin versions. However, without a valid account on @https://toolset.com or @https://wpml.org, the client will have no access to these downloads. So it's possible the client will continue to see messages about available updates to the software, but have no ability to update.

This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 - -
13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 - -

Supporter timezone: America/New_York (GMT-04:00)

This topic contains 2 replies, has 2 voices.

Last updated by cedricd-2 5 years, 11 months ago.

Assisted by: Christian Cox.

Author
Posts
#1173524

Hello,

My contract is coming to an end with a client.
What happen when I will remove the website from 'my sites' on my toolset (and wpml) accounts ?

Thanks

#1173567

Hi, in general the plugins will continue to work exactly the same as before you unregistered the sites. The main difference is that automatic plugin updates will no longer be provided, and professional support is not available to those clients. In order receive support, or automatic updates for WPML or Toolset in the future, your client can register the plugins with their own purchased registration key(s). It is also possible to log in to the Toolset or WPML sites and download updated plugin versions. However, without a valid account on https://toolset.com or https://wpml.org, the client will have no access to these downloads. So it's possible the client will continue to see messages about available updates to the software, but have no ability to update.

#1173626

My issue is resolved now. Thank you Christian!