This thread is resolved. Here is a description of the problem and solution.
Problem:
Print a webpage of a site I developed using Toolset and Astra Pro, so that it uses screen format – with multiple columns – not mobile format with a single column.
Solution:
In case it is a compatibility problem, please try this:
deactivate other plugins and switch to original Astra theme, and test again
Relevant Documentation:
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | - |
| - | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | - |
Supporter timezone: Asia/Hong_Kong (GMT+08:00)
This topic contains 2 replies, has 2 voices.
Last updated by 6 years, 6 months ago.
Assisted by: Luo Yang.
I am trying to: Print a webpage of a site I developed using Toolset and Astra Pro, so that it uses screen format – with multiple columns – not mobile format with a single column.
Link to a page where the issue can be seen: hidden link
I expected to see: Printed page with columns a la screen
Instead, I got: Printed paged with a single column a la mobile phone
We and our client would like to print this website for review and notes. We're great with WordPress websites, and this is our first time with Toolset and Astra Pro. We realize this might be related to the theme or Toolset or some combination.
When we print the website, from Chrome or Safari (latest versions), it always prints a mobile version with a single column. Even printing in landscape orientation doesn't help! We've looked all over the stylesheets, including Bootstrap, and can't find print styles that would do this. Is there something about Toolset that would make the website print as a mobile version in a single column?
Thank you,
Mark Sund, Studio Director, Sund + Co (Cincinnati USA)
Dear Mark,
I have tried the original Astra theme in my localhost, download from:
https://wordpress.org/themes/astra/
But there isn't similar problem as you mentioned above, see screenshot: astra.JPG
In case it is a compatibility problem, please try this:
1) deactivate other plugins and switch to original Astra theme, and test again
2) If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, also point out the problem page URL, I need to test and debug it in my localhost, thanks
