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[Resolved] Website is very slow

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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Last updated by peterV-17 2 weeks, 6 days ago.

Assisted by: Minesh.

Author
Posts
#2800249

Hi,

Our website kunstwerken.art is very slow when the toolset plugins are active. Is it possible that you login and have a look to see what the problem is?

#2800253

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

In general, performance obviously affects the site speed when you have hundreds of custom post type setup with the number of taxonomies as well as custom fields. Another aspect is how much content you have BUT it depends also on your server configuration (CPU,memory,cashing) as well as number of other factors such as how complex your data structure is.

Here is the article how you can use parametric search with large data.
=> https://toolset.com/documentation/user-guides/how-to-use-views-parametric-search-on-large-sites/

As I do not see what plugins you are using, its worth to check the setup with minimum installation.
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?

Here is the general article abbout how you can improve the performance of WordPress site:
- hidden link

#2800255

Thanks Minesh,

I allready tried all these things, disabling other plugins etc. The website is not very big yet, There are very little users and almost no traffic. The website is hosted on the same server as other websites of me, which are way bigger.
So i think there might be a mis configuration somewhere.. SInce it was my first toolset website i got very muich support by you guys, but i'm afraid something is colliding.

I am also building bruiloftbandjes.nl which is similar in size and configuration, and that website is on a real budget server, with way less resources. But that site is way faster.

#2800256

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

*** Please make a FULL BACKUP of your database and website.***

Ok - so first try to investing and check what are unwanted entities (post types, taxonomies, custom fields, post-relationship) etc..etc.. and once you locate those try to delete those.

Try to increase memory by adding following lines to yoru site's wp-config.php file:

define('WP_MEMORY_LIMIT', '512M');
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Please tell me what page you have issue with and share those page links and let me review what's going wrong with those.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2800262

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I tried to access the site using the admin access details you shared but its not working at this end.

Can you please send me working admin access details.

I have set the next reply to private which means only you and I have access to it.

#2800272

I forgot to save the user, you should be able to login now with the same credentials

#2800366

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I tried again and still I could not able to login and here the the error message I get.

Fout: het wachtwoord dat je hebt ingevoerd voor het e-mailadres support@toolset.com is onjuist. Je wachtwoord vergeten?
You have been locked out due to too many invalid login attempts.

Can you please send me workign admin access details.

I have set the next reply to private which means only you and I have access to it.

#2800369

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I see there are few image files too big:
- hidden link

I also see you are using WP Super Cache plugin. What if you try to disable that plugin - Do you see any improvements?

Here is the Doc that shows information how to use Optimization (Cache) plugins with Toolset:
- https://toolset.com/faq/how-to-use-optimization-plugins-with-toolset/

You should try to exclude all those files from cache - please check the following related ticket.
- https://toolset.com/forums/topic/split-filtering-views-for-specific-pages/page/2/#post-2766382

#2800906

i activated redis, varnish and memcached on the server and installed wp fastest cache instead of WP super cache plugin. Then i exclude the mentioned files. For now the website seems a lot quicker!
Thanks again