Skip Navigation

[Resolved] We have a product on page Units

This support ticket is created 6 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 5 replies, has 2 voices.

Last updated by Luo Yang 6 years, 4 months ago.

Assisted by: Luo Yang.

Author
Posts
#1094735

We have a product on page Units ( hidden link ). When we make a change to the product itself, it disappears from the list on the page.

This is an example of a product that is not show.

Here is the link that not showing on the Units page: hidden link

Best regards,
Marko

#1095626

Hello,

What kind of change have done to the post "archmi-815p"?

Please try to check these:
1) Make sure you are using the latest version of Toolset plugin, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2017, and test again

3) If the problem still persists, please provide database dump file(ZIP file) of your website, also point out the problem page URL and view URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

#1096896

Hello,

Seems you are using other plugin "backupbuddy" to make the backup file, since I don't have a copy on it, so the backup file is not valid, please follow our document to make the database dump file
https://toolset.com/faq/provide-supporters-copy-site/

then put it into your own google drive disk, and share the link in your private message box:
https://toolset.com/forums/topic/we-have-a-product-on-page-units/#post-1096870

#1096923

Hi

here is the Link:

hidden link

#1098402

Thanks for the details, I am downloading the file, will update here if there is anything found

#1098412
units.JPG

I have tried your database dump file in my localhost, it works fine, then I have tested it in your website, it works fine too:
hidden link

See screenshot: units.JPG, is this problem resolved?

Since you are going to sort the result by a custom field "status", you need to setup the "status" field value in all posts, including the post "ARCHMI-815P", or it will be excluded from the view result.

This is a limitation of WordPress. see document here:
https://codex.wordpress.org/Class_Reference/WP_Query#Order_.26_Orderby_Parameters
orderby
...
'meta_value' - Note that a 'meta_key=keyname' must also be present in the query.