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[Resolved] We cannot get it to work

This support ticket is created 7 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 1.74 hours from now. Thank you for your understanding.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 7 years, 1 month ago.

Assisted by: Shane.

Author
Posts
#578515

Hi All

We have been tryoing to get toolset working but without any luck. We already tried to use the tutorials and contacted support, but we cannot get the connection between layouts and views etc.

So we were wondering if there was a 1-to-1 training possibility. I think 1 hour teamviewer would be enought to point us in the right direction. We use enfold as the theme, which is not necessarily supported. However, we tried with the default theme from WP and also could not get it to run.

Would be great if we could get this kickstart.

All the best,

Thomas

#578590

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Thomas,

Thank you for contacting our support forum.

Could you explain to me what exactly the issue is , are you getting an error when you are installing the plugins or are the plugins not working as intended.

If possible could you also provide a screenshot

Please let me know.
Thanks,
Shane