The website crashed to ERROR 500 when I updated PHP from 5.6 to 7.3 today. To test what was causing the errors, I disabled all plugins and relaunched one at a time until the site broke.
The site only broke as soon as I enabled TYPES 3.3.4.
The THEME used is a customized theme so I could try a default theme to see if the functions.php file may be causing these issues ( will be trying that next and will update this thread )
Please advise as able with my thanks in advance.
Woody House
Online Graphics
Please enable WP Debug and let me know what the precise error is, or retrieve the server logs, to see the error and share it with me
https://codex.wordpress.org/Debugging_in_WordPress
Then, I can determine the cause and help you solve it. Toolset Types works fine with PHP 7.x, I (we) use it ourselves.
It might, however, be that in cooperation with other software things crash, or eventually, your Types plugin copy is corrupt (to avoid that, you can always download a new copy here https://toolset.com/account/downloads/
I am pretty sure the issue is particular to the site only, as many users use PHP 7.x without issues.
Hence, if you have the chance and nothing above gives any clue, a copy of the site might help me to replicate, and fix the issue.
This why I activate a private reply for access/copy of the site, in case you need to share this
https://toolset.com/faq/provide-supporters-copy-site/
Hey guys ... please let me know if you will be looking at these issues THIS WEEKEND. If it has to wait until next week due to the holiday weekend, no worries.
I have to continue the build of this World Yoga Institute site NOT using Toolset for now. If you need any further information, you can email me: <removed by admin> - or update this support thread.
I can build a default site for you to use as a tester on my server that is not being used by any clients right now.
Please advise asap with my thanks in advance.
<removed by admin>
VERY IMPORTANT UPDATE
I just installed another third party plugin that I use frequently with WordPress. It threw the exact same error as Toolset. This now suggests that Toolset is NOT the issue at all.
Something is not right with my PHP or MySQL build on my server.
Arg.
Please hold off on this ticket until further notice as I believe it is not a toolset issue.
My issue is resolved now. Thank you!
It turned out to be a corrupted HTACCESS file.
Hello, I apologise the delay, I was on my weekend, see https://toolset.com/forums/users/beda-s/
I have removed your personal information from the post here https://toolset.com/forums/topic/was-running-php-5-6-on-liquid-web-updated-to-php-7-3-on-cpanel-site-crashed/#post-1328779.
Good to know that you could resolve the issue by regenerating the htaccess.
