[Resolved] Views stop working for logged out users
This thread is resolved. Here is a description of the problem and solution.
Problem:
Views stop working for logged out users all of the sudden.
Solution:
The issue is resolved. The Siteground Support team found out that the following options in the Siteground Speed Optimizer interfered with the Toolset Views :
- Defer Render-blocking JavaScript option
- Combine JavaScript option
Both are in the Frontend optimizations menu of the Speed Optimizer.
These 2 options got to be turned off here, in order for the Toolset Views to be displayed properly in Pages and Templates.
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I have several pages and templates with views displaying a loop of Objets
(Objet is a custon type, connected to Expositions and to Createurs with a Many-to-many relationship)
- for logged in users, with Administrator or Editor role for instance, the views in pages or Templates display properly
- for logged out users, the same views don't display at all in pages, and display strangely in Templates
This issue happened suddenly, without any relevant changes I can remember...
Is there any documentation that you are following?
Views - Custom Lists of Posts : but I did not find any clues to resolve the issue
Is there a similar example that we can see?
1.- Page displaying all Expositions (here "Fêtes des vignerons")
--- logged in : hidden link -> see attached screen capture : Page-Fetes_logged-in.JPG
--- logged out : hidden link -> see attached screen capture : Page-Fetes_logged-out.JPG
2. Template displaying Objects connected to the Exposition (here "Fête de 1927")
--- logged in : hidden link -> see attached screen capture : Template-Fete-1927_logged-in.JPG
--- logged out : hidden link -> see attached screen capture : Template-Fete-1927_logged-out.JPG
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I checked it and I found the following records on the browser console when accessing your site without being logged-in:
siteground-optimizer-combined-js-48f3d37bc0e28f690166e487a4269dc5.js:1 Uncaught SyntaxError: Identifier 'wpvViewHead' has already been declared (at siteground-optimizer-combined-js-48f3d37bc0e28f690166e487a4269dc5.js:1:1)
The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.
The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.
fetes-des-vignerons/:1 The resource <em><u>hidden link</u></em> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.
I noticed that while logged-in, the first line which is an error and the rest of those records didn't appear in the console.
As I test, I temporarily disabled Speed Optimizer by Siteground and the error stopped happening, can you please test it again?
I'd recommend reaching out to Siteground support, perhaps they might be in a better position to find and fix the culprit of this error faster.
Hi Mateus,
Thank you for your prompt response.
Indeed, the Siteground Speed optimizer is the source of this issue :
- I tried to change it's configurations for caching,but to no avail
I will contact the Sitegroung support and convey your findings to them
.
Please do not close this ticket, until I am able to get back to you with hopefully the fix from Siteground support, which myight be of help to some of Toolset users who run into the same problem.
The issue ia resolved. The Siteground Support team found out that the following options in the Siteground Speed Optimizer interfered with the Toolset Views :
- Defer Render-blocking JavaScript option
- Combine JavaScript option
Both are in the Frontend optimizations menu of the Speed Optimizer.
These 2 options must be turned off, in order for the Toolset Views to be displayed properly in Pages and Templates.
Hopefully this will help other Toolset users, who also use the Siteground Speed Optimizer.
