Views randomly showing "No Results Found" on live site every once in a while

This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 2 years, 11 months ago.

Assisted by: Minesh.

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December 15, 2021 at 8:31 pm #2245525

beingk

Hello. This isn't something that can easily be replicated, but since we've launched our multisite, I have come across Views randomly showing No Results Found. Sometimes I have to edit the View and save it without having to make any changes, and that's the fix. But sometimes our users are reporting the bug as well, but by the time I visit the page, the Views are showing again. Is this a caching issue? By default all Views are checked as cached. Should I uncheck that?

December 16, 2021 at 5:20 am #2245759

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

The thing is that we will require to reproduce the issue then and then we will be able to debug it further and then if the issue is confirmed we can escalate it to our Devs as per the defined protocols.

Yes, cache could be the issue, what if you turn off the cache as of now and see if that helps?