Problem:
The issue here is that the user is getting the error The package could not be installed. PCLZIP _ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record Signature
Solution:
We did have a release that is meant to address this issue that is affecting some customers. https://toolset.com/download/toolset-types/#changelog
Download and install the latest version of types manually and then you should be able to update the other plugins normally.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
- | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | - |
- | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 14:00 – 18:00 | 13:00 – 18:00 | - |
Supporter timezone: America/Jamaica (GMT-05:00)
This topic contains 3 replies, has 2 voices.
Last updated by helenmaryC 5 years, 2 months ago.
Assisted by: Shane.