Views Plugin will not update

This thread is resolved. Here is a description of the problem and solution.

Problem:
The issue here is that the user is getting the error The package could not be installed. PCLZIP _ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record Signature
Solution:

We did have a release that is meant to address this issue that is affecting some customers. https://toolset.com/download/toolset-types/#changelog

Download and install the latest version of types manually and then you should be able to update the other plugins normally.

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Views plugin

This topic contains 3 replies, has 2 voices.

Last updated by helenmaryC 5 years, 9 months ago.

Assisted by: Shane.

Author

Posts

February 18, 2019 at 2:50 pm #1201822

helenmaryC

I am trying to update to the latest version of the plugins. Types went fine, but when I try to update Views I get "The package could not be installed. (PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature)"

I haven't tried Forms yet as I wanted to do View first.

Googling seems to suggest that this is a problem with the package?

Thanks for your help.

February 18, 2019 at 7:48 pm #1202020

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Helen,

Would you mind allowing me to have admin access to the website so that I can attempt to update this for you ?

The private fields will be enabled for your next response.

Thanks,
Shane

February 19, 2019 at 2:39 pm #1202438

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Helen,

Thank you, I was able to update the plugins for you.

The next time this issue occurs what you can do is to try going to Plugins -> Add New -> Commercial then click the "Check for Update" button.

This should resolve the issue.

Thanks,
Shane

February 19, 2019 at 2:59 pm #1202447

helenmaryC

My issue is resolved now. Thank you!

The odd thing is that I did try updating from the commercial page, though I didn't specifically check for updates first, since it was already showing that there were updates there. Good to know for next time.