[Resolved] Site is very slow

[Author]

Posts

[jamesH-21]

I've been using toolset to run a membership site for quite a while, bu recently it seems to have impacted my site, It's running very slowly, and now the custom search won't load - hidden link - at all and when other plugins a re running can crash the site.

The site is currently in maintenance mode while I try to resolve the issue so you will need to log on as an admin to view the site.

[Beda]

A supporter will reply to you here tomorrow with many more details, but for now, could you:

1. Enable WP Debug to see what the PHP errors are.
https://codex.wordpress.org/WP_DEBUG

2. Disable all cache, server and plugin side.

3. Report to us the results

A private form is activated for you to provide us these details safely.

[Christian Cox]

Hi, I'll try to help. When working with DIVI and Toolset, the first to do is change the bootstrap loading settings in Toolset > Settings > General > Bootstrap loading. This install has the setting "The theme or another plugin is already loading Bootstrap 3.0" active, which is not true for DIVI, unless you enqueued it there manually and changed DIVI markup. Please note that with DIVI and Toolset there are issues related to that setting, which you can follow and report here: https://toolset.com/forums/topic/style-conflicts-with-bootstrap-and-3rd-party-plugins-or-themes/

Now as for the issue you report, I checked your site and indeed it is seriously slow, and you have only Types + Views active and DIVI theme running. You have a Drop In "object-cache.php Memcached Redux" and I am almost sure the issue you see is due to cache settings. Please delete this drop-in first and check the performance on the front-end.

I don't know how to to the debug - sorry?
Go in your wp-config.php file on the server and look for define(‘WP_DEBUG’, false);. Change it to:

define('WP_DEBUG', true);

Then add these lines, just before it says 'stop editing here':

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');

Now attempt to reload the member search page that has been failing. If any server-side errors are generated, this will create an error_log.txt file in your site's root directory (you may need to refresh if you're using FTP). Please send me its contents. Once that is done, you can revert the updates you made to wp-config.php.

[jamesH-21]

Hi

Thanks for coming back to me. Where would i find the "object-cache.php Memcached Redux"?

contents of the error log:

[17-Dec-2017 20:51:04 UTC] PHP Notice:  get_settings is <strong>deprecated</strong> since version 2.1.0! Use get_option() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838
[17-Dec-2017 20:51:05 UTC] PHP Notice:  get_currentuserinfo is <strong>deprecated</strong> since version 4.5.0! Use wp_get_current_user() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838
[17-Dec-2017 20:53:19 UTC] PHP Notice:  get_settings is <strong>deprecated</strong> since version 2.1.0! Use get_option() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838
[17-Dec-2017 20:53:20 UTC] PHP Notice:  get_currentuserinfo is <strong>deprecated</strong> since version 4.5.0! Use wp_get_current_user() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838
[17-Dec-2017 20:54:15 UTC] PHP Notice:  get_settings is <strong>deprecated</strong> since version 2.1.0! Use get_option() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838
[17-Dec-2017 20:54:16 UTC] PHP Notice:  get_currentuserinfo is <strong>deprecated</strong> since version 4.5.0! Use wp_get_current_user() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838
[17-Dec-2017 20:54:58 UTC] PHP Notice:  get_settings is <strong>deprecated</strong> since version 2.1.0! Use get_option() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838
[17-Dec-2017 20:54:59 UTC] PHP Notice:  get_currentuserinfo is <strong>deprecated</strong> since version 4.5.0! Use wp_get_current_user() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838
[17-Dec-2017 20:55:49 UTC] PHP Notice:  get_settings is <strong>deprecated</strong> since version 2.1.0! Use get_option() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838
[17-Dec-2017 20:55:49 UTC] PHP Notice:  get_currentuserinfo is <strong>deprecated</strong> since version 4.5.0! Use wp_get_current_user() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838
[17-Dec-2017 20:56:04 UTC] PHP Notice:  get_settings is <strong>deprecated</strong> since version 2.1.0! Use get_option() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838
[17-Dec-2017 20:56:05 UTC] PHP Notice:  get_currentuserinfo is <strong>deprecated</strong> since version 4.5.0! Use wp_get_current_user() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838
[17-Dec-2017 20:56:09 UTC] PHP Notice:  get_settings is <strong>deprecated</strong> since version 2.1.0! Use get_option() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838
[17-Dec-2017 20:56:09 UTC] PHP Notice:  get_currentuserinfo is <strong>deprecated</strong> since version 4.5.0! Use wp_get_current_user() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838
[17-Dec-2017 20:57:22 UTC] PHP Notice:  get_settings is <strong>deprecated</strong> since version 2.1.0! Use get_option() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838
[17-Dec-2017 20:57:22 UTC] PHP Notice:  get_currentuserinfo is <strong>deprecated</strong> since version 4.5.0! Use wp_get_current_user() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838
[17-Dec-2017 20:57:42 UTC] PHP Notice:  get_settings is <strong>deprecated</strong> since version 2.1.0! Use get_option() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838
[17-Dec-2017 20:57:43 UTC] PHP Notice:  get_currentuserinfo is <strong>deprecated</strong> since version 4.5.0! Use wp_get_current_user() instead. in /home/bsga8187/public_html/wp-includes/functions.php on line 3838

[jamesH-21]

Found the "memcached redux"

It's certainly helped the speed. I'm going to restart the other plugins and see if the problems continue

[jamesH-21]

I think the issues might have been resolved. Thanks very much for your help