[Resolved] View with search has incorrect Order by

[Author]

Posts

[JamesS2731]

Tell us what you are trying to do? I'm trying to get the product listed in a view to display in alphabetical order (post title). No matter what I try, the results are always displayed in created order.

View in question can be found on this page - hidden link

I've tried amending the main order by box, adding inline orderby and swapping out the Elementor views box for a text box and using either of the following:

[wpv-view name="product-grid-with-search-2" orderby="wpv-post-title" order="asc"]

[wpv-view name="product-grid-with-search-2" orderby="post-title" order="asc"]

Is there any documentation that you are following? Multiple previous support threads

Is there a similar example that we can see?

What is the link to your site? hidden link

Any thoughts or ideas most appreciated as always.

Kind regards
James

[Minesh]

Hello. Thank you for contacting the Toolset support.

Can you please try to use the following shortcode and check if that help you to resolve your issue:

[wpv-view name="product-grid-with-search-2" orderby="title" order="asc"]

[JamesS2731]

Hi Minesh,

Many thanks for your quick response. I've just added that but it doesn't appear to have made any difference. Its still displaying the products by date created order (sorry!) - hidden link

Is there anything else that I should try?

Best regards
James

[Minesh]

Can you please share admin access details so I can check whats going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

I checked on your install that you are using the post type order plugin that could be the overriding the sort order.

I see the query set to menu_order and then post title so either from any of the third-party plugins or theme is overriding the order.

In order to minimize the cause of the issue and to know what plugin/theme is causing the issue:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?

Please try to deactivate third-party plugins one-by-one to check what plugin is causing the issue that overrides the over.

[JamesS2731]

Minesh, you're a genius! It was the Post Types Order plugin. I should've spotted that.

Many thanks for all of your help.

Kind regards
James