View: Order by distance doesn't work

This support ticket is created 3 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-	-	9:00 – 13:00
14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-	-	14:00 – 18:00

Supporter timezone: Africa/Casablanca (GMT+01:00)

This topic contains 22 replies, has 3 voices.

Last updated by Nigel 2 years, 6 months ago.

Assisted by: Jamal.

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Author

Posts

October 1, 2021 at 9:50 am #2184483

Jamal

Hello,

I don't think it is from our plugins. We don't publish anything similar to that message. Can you share a screenshot of it?

October 1, 2021 at 3:36 pm #2184747

David Gimenez

Captura de pantalla 2021-10-01 a las 17.31.48.png

Hello Jamal

This is the screenshot

October 4, 2021 at 9:16 am #2186691

Jamal

I searched the Toolset plugins code and I can confirm that this message comes from Toolset. However, I visited the Posts list and all the other custom post types lists and I could not see this message anymore. Do you still see it? Can you share the URL where I can see it too?

October 6, 2021 at 5:47 pm #2189135

David Gimenez

Hello Jamal.

Sorry for delay to answer. There is not message now!

Thanks for your help

October 8, 2021 at 9:00 am #2190613

Jamal

Thank you for your feedback. I'll keep you updated about the distance sorting issue as soon as we have something to share. Our sincere apologies for the inconvenience.

February 20, 2022 at 10:01 am #2297921

David Gimenez

Hello Jamal. Anu ETA to solve this problem?
Thanks!

February 28, 2022 at 11:05 am #2304807

Jamal

Hello David, I am sorry to tell that this is not fixed yet. We have a similar report to this issue and we are not yet able to determine if this is an issue on the code or just a server misconfiguration or version conflicts. Toolset generates different SQL queries depending on the MySQL server, and in some cases/websites, the issue is reproducible with selected MySQL servers.

I'll keep you updated as soon as we have something to share. Our sincere apologies for the inconvenience.

May 19, 2022 at 8:16 am #2366583

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

I wanted to let you know that we published plugin updates today that include a fix for this issue.

If the updates do not show up on your plugin installer page (click the registered link beneath the plugin name to go to the custom installer page) click the the Check for Updates button to update the list.

Or you can download the latest versions from your accounts page: https://toolset.com/account/downloads

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