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[Resolved] View only displaying when logged in

This support ticket is created 4 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Europe/London (GMT+00:00)

This topic contains 2 replies, has 2 voices.

Last updated by chrisC-34 4 years, 5 months ago.

Assisted by: Nigel.

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#1736153

Tell us what you are trying to do?
I have created a view and it is published at hidden link. I can see the view perfectly when I am logged in, however, when I am not logged in (or anyone else) the view is not visible (only the google adverts are showing).

Is there any documentation that you are following?
I followed the "creating a view" tutorial found at: https://toolset.com/course-lesson/creating-a-view/

I also found this forum post: https://toolset.com/forums/topic/view-not-displaying-4/ which I thought might shed some light, however "Dashboard-> Toolset-> Access control-> Post types" does not seem to be there - perhaps it has been moved since the post.

Any help would be appreciated.

#1737141

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Screenshot 2020-08-13 at 08.53.58.png

Hi Chris

I visited your link (logged out, naturally) and I can see a JS error in the browser console which looks related.

From the error, it looks like you are using some kind of optimisation/minimisation plugin for JS code, and I suspect that that may be the cause.

Could you determine what is doing that, disable it, and then check whether the issue persists or not, and let me know?

#1737869

Thank you Nigel - that was exactly it. Well done! Because my ISP was throttling the site (not enough resources) I was minifying and combining everything within WP Rocket. I have now turned off the minification and concatenation of JS code and that seems to have solved the problem. Thank you for your excellent support.