View only appears for Admin role

This support ticket is created 5 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: Views, Views plugin

This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 5 years, 7 months ago.

Assisted by: Luo Yang.

Author

Posts

June 17, 2019 at 10:02 pm #1271127

ericF-2

I am trying to: see 2019 Past Events; all previous years are showing, but not 2019.

Link to a page where the issue can be seen:
hidden link

I expected to see: an event that took place on June 12, 2019

Instead, I got: only 2018 events and before (EXCEPT when looking at the page when logged in as an admin). Both views -- admin and general site visitor -- are shown in attached screenshots.

June 18, 2019 at 2:22 am #1271213

Luo Yang

Hello,

Thanks for the details, I can log into your website and see the difference of the problem page using guest and admin users.

The problem is abnormal, please check these:
1) Backup your website first

2) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

3) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2019, deactivate all custom PHP/JS code snippets, and test again

if the problem is fixed, you can activate other plugin/theme one by one, try to locate the problem plugin/theme.