[Resolved] View not loading correctly in mega menu

[Author]

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[simoneM-6]

Hi,
I'm using Kadence Elements to create a mega menu.
One mega menu element, called "Mega Shops" features a View that displays a CPT.
The issue: when first loading the page this view doesn't seem to be loading the container background images, which are dynamic, and only displays the text and container shadow (see screenshots for error and desired result). After opening other pages sometimes it goes back to normal.
Also, I've found that when this happens, if I open the mega menu element in the edit mode and simply click Update, and empty the cache, it works fine. But it's temporary.
Could you help me find out what the problem is so I can finally sort it out?
See error on the home page hidden link hovering over "Shops", or "Stores" depending what your location is. (It might be that you don't see the error now, cause I've done what described above).

[simoneM-6]

forgot the screenshots..

[Luo Yang]

Hello,

I have tried the URL you mentioned above, but don't see the problem, see my screenshot menus.jpg.

In Toolset side, you can disable View's cache by adding cached="false" into View shortcode, for example:
[wpv-view name="My amazing custom post list" cached="off"]

More help:
https://toolset.com/documentation/programmer-reference/views/views-shortcodes/#wpv-view
cached (opt):
off
Turns off the caching system for the View.

[simoneM-6]

Thank you, Luo.
I'm using blocks, so I guess I can disable the Cache view option in the View block..? (screenshot)
Since the issue happens on first page load, disabling the cache might make it occur again, which is good so you can actually see it...can we keep this ticket open for more than a couple of days so I don't have to explain this all over again?
thank you

[Luo Yang]

OK, I have marked this thread as "Waiting for feedback" status, please update here if you still need assistance for it.

[simoneM-6]

The issue hasn't come up any more. Let's hope it stays like that. Thank you!