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[Resolved] view not displaying

This thread is resolved. Here is a description of the problem and solution.

Problem:

I have my archive layouts and views setup correctly. I was able to view the site the way it should be when I am logged into my wordpress site. However, when I am viewing the site (desktop, mobile, tablet) while not logged into my wordpress site, the view displays nothing.

Solution:

Since those posts are hidden from guests, so they will not be displayed in taxonomy archive page.

You can try these:

Dashboard-> Toolset-> Access control-> Post types

in section "Products", enable "Read" permission for guest user role, and test it again, it works fine.

Relevant Documentation:

This support ticket is created 5 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by horngO 5 years, 4 months ago.

Assisted by: Luo Yang.

Author
Posts
#1322653

I have my archive layouts and views setup correctly. I was able to view the site the way it should be when I am logged into my wordpress site. However, when I am viewing the site (desktop, mobile, tablet) while not logged into my wordpress site, the view displays nothing. I don't know if it's just me or does the public sees the same thing. I have provided my site login with this ticket.

From the menu, if you choose "Products" and then from the mega menu choose "DJ Controller Cases" under "Cases", it should display some cases and filters on the side.
This is the desired output. But, I don't see any of that when I am logged out of my wordpress site.

Please help me check what's the problem. Thank you.

#1322827

Hello,

Thanks for the details, I can see the problem as you mentioned above, but the problem exists in single product post too, for example, product "sampleNOW":
hidden link

I see 404 error.

Since those product posts are hidden from guests, so they will not be displayed in taxonomy archive page.

I have done below modifications in your website:
Dashboard-> Toolset-> Access control-> Post types
in section "Products", en able "Read" permission for guest user role, and test it again, it works fine.

#1323339

My issue is resolved now. Thank you!