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[Resolved] VIEW – masonry layout only shows one column

This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 9 replies, has 2 voices.

Last updated by Fred Konings 2 years, 11 months ago.

Assisted by: Minesh.

Author
Posts
#2252483
view_loop_settings.JPG
only_one_column.JPG

Description of the problem:
I have made a content template "Frontpage_recent_werk_template" with a standard VIEW in masonry layout. In the loop style > Masonry settings I have selected 3 columns for desktop, 2 columns for tablet and 1 column for mobile . The content template is used on the frontpage of the website.

Actual result:
For some reason the VIEW only shows one column at the front-end. (see image only_one_column.JPG)

Expected result:
I would like to have 3 columns for desktop, 2 columns for tablet and 1 column for mobile.

Link to my staging site:
hidden link

Images attached:
only_one_column.JPG = This is how the problem looks like on front-end.
view_loop_settings.JPG = settings in back-end

#2253293

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please try to navigate to:
=> Toolset => Settings => General tab => Bootstrap loading section and make sure the Bootstrap library is being loaded. If your theme is not loading Bootstrap and see if that helps you to fix the issue.

#2253345

Hello Minesh, thank you for your answer.

I have tried all 5 options under => Toolset => Settings => General tab => Bootstrap loading but none of the 5 options makes any difference. I still see one column.

#2253351

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

That is really strange. Can you please share problem URL where I can see the issue as well as admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2253403

Hello, creds shared via PM.

#2253405

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I'm not sure whats going on at your end as when I just loaded the page first time I can see it displays the result in three column:
=> hidden link

Can you please share what browser you are using, I just checked with Chrome and FireFox and with both I can see grid is working and I can see the result with three column.

#2253417

Hello,
On my laptop (for development) I am using Chrome, FireFox and Edge, all three browsers show only one column. Also on my PC and tablet I only see one column.

#2253423

Hello,
I created a new page hidden link
On this page the VIEW is showing 3 columns correctly.

So I will make new home-page.

Issue is resolved. Thank you for support!

#2253425

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Great - you are mark this ticket resolved 🙂

#2253543

I found a problem in one of the VIEW blocks at the end of the page. Setting up new VIEW block solved the problem.

My issue is resolved now. Thank you!