This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
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Supporter timezone: America/Jamaica (GMT-05:00)
Hi Robina,
Thank you for getting in touch.
This is happening because you have the setting in the screenshot enabled.
In order to resolve this you will need to either set it to "Always show all values for input" or add a reset button to the filter so that you can reset the search.
Please let me know if this helps.
Thanks,
Shane
