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[Resolved] View block does work

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Jamal 4 years ago.

Assisted by: Jamal.

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#1844009

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I am trying to: the views block does not work. i get to the toolset view - design and select view loop style option. cant select any of the images and the next bottom does not display. i'm using customify theme and disabled all plugins.

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

#1844395

Hello and thank you for contacting the Toolset support.

Does this issue happen when using a default theme such as TwentyTwenty?

If yes, we'll need to take a copy of your website and analyze it locally. Please take a Duplicator copy or a All In One Migration export and share it with us using GDrive or DropBox or a direct download link from your website. Please use filters to exclude the uploads folder. And create an admin user for us before taking the copy. Your next reply will be private to let you share the download link safely.

#1845879

It seems that the "Customify" theme adds a conflicting style to the view creation wizard. The layout selection does not appear as selected, and the "Next" button is invisible until we hover over it. Check this screencast and how I was able to complete the view's creation hidden link

I'll escalate this to our 2nd Tier for further analysis. As we do have a workaround to be able to create the view, this issue may have a low priority. You might want to report this to the theme's authors too. https://wordpress.org/support/theme/customify/