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[Resolved] View added to Products WP Archive in Block Editor does not appear on the front-end of the site

This support ticket is created 4 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by kaiD 4 years, 8 months ago.

Assisted by: Christian Cox.

Author
Posts
#1572505

The view I've added above the archive loop isn't showing up on front end but shows up in the backend Block Editor (check: Toolset WordPress Archive "Shop Startseite Test")

Thanks again for your help.

Kai

#1574891

Hi, can you provide some more information? Where should I look to see this on the front-end? Where should I look to see this in wp-admin? Was the problem resolved?

#1575213

Hi Christian,

you can see the issue on the front end here: hidden link
The WooCommerce-Archive-Template in the backend called: Shop Startseite Test

Before the product loop i've inserted a taxonomy view with a toolset shortcode.

You reach the backend here: hidden link

In the originally ticket i gave you user and password. Do you still have access to it?

#1575829
Screen Shot 2020-04-06 at 11.01.24 AM.png

Okay thank you, I still have login credentials and I was able to find the issue in wp-admin. It looks like you're running into a known issue that has been reported here: https://toolset.com/errata/the-loop-content-template-of-a-taxonomy-view-placed-inside-a-wordpress-archive-returns-nothing/

You can follow the erratum post for more information about this issue. Until it is resolved by our developers, the most practical solution is to recreate the loop of this View without using a Loop template. This means you must use shortcodes in the loop's content, without using the block editor, and without choosing the checkbox shown in the screenshot here.

Let me know if you have questions about this workaround.

#1577221

Thanks for the info.