The issue is Toolset Access, it wont allow a guest to fill out a form to the post type for messages, so at the moment, anyone wanting to contact us, has to create a user.
Is there any way around this? I'm trying to both avoid having an extra form plugin and also make it so that my psycologists can access messages sent to them, from their front-end admin.
Thank you very much, obviously it's the form I needed to set permissions for, I was trying with the post type.
I need to have the recipient of the message sent along somehow, so that
1. they can view messages written to them specifically (in a frontend administration)
2. so they receive notification emails.
I'd prefer not having to create 14 different forms, one for each psycologist.
The form will be placed on their "profile" page, the pages are in a post relationship with the post type "psycologists"
Each of them has one "psycologist" post and they are the author of it.
I was thinking of exchanging those 'page' profiles with a content template from the 'psycologist' post type, but I would have to streamline the content and design of their profiles, and it's not optimal.
I see there's a way to add a user ID to the form when posted, can I use this? (And if so, how does it work?)
I envisage a contact form would work something like this:
- you have a "message" custom post type
- you have a form to "publish" messages
- the form includes an email field (e.g. "recipient") of who is being contacted
- if you display this form on psychologist profile page and that has a contact email address, then you can set the value of the recipient email address automatically with the psychologist contact email address
- the notification is set to be sent to the value of the recipient field
That handles sending the email to the psychologist.
You can then create a View of message posts which filters them by recipient email, so that a psychologist can see their messages (you would pass their contact email address to the View to provide the recipient filter value using a shortcode attribute, as described here: https://toolset.com/documentation/user-guides/passing-arguments-to-views/)
Does that work for you? If you need more info about some specific detail, let me know.
It sound like it could work, I was thinking that I needed to pass some ID from users and psycologists, but it makes sense using their email address to identify recipients also for the view.
I will try setting it up and get back to you asap if I have anything else for this thread.
The messaging system looks so interesting and I can't wait to have the chance to use it. The clients create an account, so in theory they could get the feature, but, the psycologists would have to check messages from two places. It could get confusing if the clients would shift between methods of contact as well. I'm actually a little down about it, it would have been so awesome .
