[Resolved] Using a User form, valid emails get rejected

[Author]

Posts

[Gerard]

Using a User form, valid emails get rejected (ex: @brownu.edu)

I've also rested it on a vanilla site. Was easily reproduced..

[Luo Yang]

Hello,

Thanks for the details, I can duplicate the same problem in my localhost, and have escalated it, will update here if there is anything news.

[Gerard]

Excellent..

I was starting to wonder if it went out and validated that emails really existed..

[Luo Yang]

This issue is very strange, and has been escalated, I will update here if there is any news.

[Luo Yang]

Here is the feedback from our 2nd tier supporter:
The Toolset’s email validation function not only checks for the format of the entered email address, but it also checks if the domain name used also has a valid MX ( ref function: hidden link ) and DNS ( ref: hidden link ) records attached to it.

If you’ll check that email address’s domain’s through any tool like hidden link, you’ll see that no MX or NS records exist for it, which is why it is failing the validation.

And in fact, hidden link says there isn't valid MS accord for domain name "brownu.edu", and Toolset form says it is not valid email address.

See similar thread here:
https://toolset.com/forums/topic/custom-field-email-address-entry-is-invalid-when-a-specific-domain-is-used/

[Gerard]

Thank you for explaining. This is actually better than I expected. Good move.