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[Resolved] User form won't show in Firefox

This support ticket is created 2 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Puntorosso 2 years, 9 months ago.

Assisted by: Christian Cox.

Author
Posts
#2117113

Hi, I have a cred form to create new users.
The form shows normal in all browsers but Firefox.
I have deleted cookies, cache, etc. but the form simply won't be displayed.

Any idea what it can be?

Thanks

#2118183

I'm not sure why Firefox would be having trouble displaying the Form when other browsers display it without problems. My first guess would be a CSS issue, but it could also be related to a browser extension only installed in Firefox, or something else unexpected. I will be glad to take a closer look. Can you provide a URL where I can see the Form on your live site?

If not, can you open the browser console and tell me if there are any JavaScript errors displayed when you attempt to load the Form in the Firefox browser? Is the Form's HTML markup (form tag, input tags, etc.) included in the page markup but hidden with CSS, or is the markup missing completely? Again, I can take a look if you provide a URL where I should see the Form.

#2118189

It was an extension!
Thanks Christian.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.