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[Resolved] User Form – Register New User does not apper in visitors.

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by kostasO 3 years, 9 months ago.

Assisted by: Jamal.

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#2071355

Hi I am trying to update my site with a new template and I am redesign it locally for now

I am trying to:
Create a new user register form by using a user form with the option to create a new user with a specific acsess role type

The problem is that the form does not appear for non resister users and in access control in forms i have no option for visitors in order to give access of no option in the form to disable the access control for this form;

instead i get the message : "Guess visitors and not logged in users can not see or submit edit user forms. "

how can i make this form accessible to guests ?

#2071681

Hello and thank you for contacting Toolset support.

According to the message "Guess visitors and not logged in users can not see or submit edit user forms.", I am keen to think that this is an edit form instead of a "create" form.

However, it is probably because of Access rules for the form. Please go to Toolset->Access Control->Toolset Forms(tab), and activate the form for guest users. Check this screenshot hidden link

If the form is still not visible for guest users, please perform a compatibility check to ensure that no other plugin(cache for example) is interfering: Check if what happens when:
- Only Toolset plugins are activated. It will tell us if there is an interaction issue with another plugin.
- The theme is set to a WordPress default like Twenty-Twenty. It will tell us if there is an interaction issue with your theme.
If the problem disappears, start activating one at a time to track where the incompatibility is produced.

If this does not help, I'll need to take a closer look at your website. I might also need to take a copy of your website for further debugging. Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **

#2071895

My issue is resolved now. Thank you!