[Resolved] User Form Not Working

[Author]

Posts

[GamX]

I am trying to: present fields to user via a user form so they can complete them

Link to a page where the issue can be seen: website is under development but see screenshots or I can share credentials if needed.

I expected to see: The front-end view of fields for user (all roles) to fill out.

Instead, I got: One form works, and one form does not work. I already tried moving the non-working form shortcode to the page where the working form shortcode is, but it didn't work there either.

WORKING FORM - User (all roles) sees: fields as expected for user to fill in, and when you click the Submit button, you see the output of those fields in the field display section below the button. (screenshot ending in 12.05.59)

WORKING FORM CONFIGURATION (screenshot ending in 12.12.44)

NON-WORKING FORM - Subscriber sees: Nothing from toolset, only the page shell (screenshot ending in 12.21.36). Administrator sees: Shortcodes (screenshot ending in 11.44.35). Neither of these views is correct.

NON-WORKING FORM CONFIGURATION (screenshots ending in 12.13.59 and 12.14.18)

ACCESS CONTROL CONFIGURATION (screenshot ending in 12.41.32)

[GamX]

I left my site alone for several hours, and now the problem I reported above is gone. But I don't understand why. I didn't do anything to the site between now and then. Could there have been some kind of time lag with Toolset? Please advise... perhaps there is information in the log that I submitted? I'm still in the 30-day window for testing out Toolset, but need for it to be reliable. Thank you!

[GamX]

Update... unfortunately the no-content problem is again occurring for subscribers - where they only see the shell but no Toolset form content. However, the administrator role is showing the form fields as expected. Please advise...

[Luo Yang]

The problem you mentioned above is abnormal, please try these:

1) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2017, and test again

2) If the problem still persists, please provide database dump file(ZIP file) of your website, also point out the problem page URL and view URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

[Luo Yang]

Thanks for the details, I am downloading the file, will update here if there is anything found

[Luo Yang]

For the your new questions, it depends on yourself, and you are right, you can use Views to setup a post view, filter by the post's author is current user:
https://toolset.com/documentation/user-guides/filtering-views-query-by-author/

If you need to setup limitation in wordpress admin side, then it requires the Access plugin.

For the Access plugin problem, it seems to be a compatibility/server problem of your website, if you still need assistance for the Access plugin, please provide these:
1) PHP debug logs of your website
2) a copy of your website
https://toolset.com/faq/provide-supporters-copy-site/

you can upload it in your own google drive disk, and share the URL in your private message box:
https://toolset.com/forums/topic/user-form-not-working/#post-1105574

Then update this post, I need to test and debug it in my localhost