[Resolved] User edit form: input value of field with multiple instances allowed missing
This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.
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You have an existing edit user form, it contains a custom user field which can have multiple instances, and when you edit a user this field is no longer showing any values? And this happened after an update?
Or are you editing the user profile in the back-end?
What was the update you made (i.e. from what version to what version of what plugin)?
If you check wp_usermeta is there no entry for the custom user field? (Fields are stored with a 'wpcf-' prefix, e.g. "favourite-colour" would be stored with a key of "wpcf-favourite-colour", and if multiple instances of the field are allowed you should see multiple entries with the same key.)
> ... existing edit user form, it contains a custom user field which can have multiple instances, and when you edit a user this field is no longer showing any values?
Correct.
> Or are you editing the user profile in the back-end?
There looks everything ok with wp_usermeta and at "/wp-admin/user-edit.php", but we talking about CRED user edit form.
> And this happened after an update?
Not sure, but about 16 month ago put in live and now updated all Toolset plugins to latest version.
It could be related to the changes to Forms introduced in 2.4 with the drag and drop editor and expert mode.
That shouldn't have broken anything, but maybe it did in this case.
Could you try recreating the Edit User form? Start with a new form and add in all the fields that your existing form has, then wherever you insert the existing form replace it with the new form.
That's the most direct route I see to getting this working.
I created a test locally and I can replicate this with the current Forms.
A repeating field on an edit user form shows no values, but if you edit the field settings so that it only accepts a single instance then the first saved value is shown.
It's not something specific to your site.
I've escalated this and I'll report back with the findings of the second tier.
