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[Resolved] "Use the WordPress Media Library manager for uploads" not working

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by michaelB-31 3 years, 5 months ago.

Author
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#2151229
media-library-upload-option-2.jpg
media-library-upload-option-1.jpg

Hi support,

Simple problem: I don't want users to see the Media Library. They should only be able to upload new files. So I disabled the ""Use the WordPress Media Library manager for image, video, audio, or file fields" option for my form (see screenshot 1).

But unfortunately, it still opens the media library when I want to upload a file.

It should be so easy and straightforward... At first I thought this is because I use the HTML editor for the form (see screenshot 2). But I also tried the default "Form editor" and it has the same problem.

Btw: I tested this with a user with the "Author" role, not an "Administrator" role, so that also shouldn't be the problem. Any ideas?

Thanks and best regards,
Michael

#2151451

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Michael

That's a known issue that arose with the last release: https://toolset.com/errata/form-settings-for-add-media-button-and-use-of-wp-media-library-broken-in-2-6-10/

The developers have prepared a fix and we are just awaiting the go ahead from the systems team to publish the update.

Subscribe to the comments on that erratum and I'll update there when the fix has been published.

#2151469

Hi Nigel,
Thanks a lot, I didn't see that. In this case this ticket is obsolete and I'll simply wait for the new version with the fix 🙂
Btw: If I'm not completely mistaken, there isn't a "Subscribe to the comments" feature on the errata page.
Best regards,
Michael

#2151473

Edit: somehow submitted twice...