Tell us what you are trying to do?
i need to insert 2 custom filters (based on custom taxonomies i created with toolset types) and to reload the archive page with the corresponding products already filtered without a submit button, but just on input change when i select an option of one of the 2 filters
Is there any documentation that you are following?
some tickets, but what i found was older than 2 years and i found nothing really responding to my needs
Is there a similar example that we can see?
see screenshots
Hello. Thank you for contacting the Toolset support.
Do you mean you want to filter the archive result without having submit button and when you change the input? if yes:
- what if your set the option "AJAX result update when visitor changes the filter value" from "Custom Search Settings" section.
Hello Minesh, yes i mean exactly this, but if i se the option like you say i get nothing happening. how can i find out why nothing is happening? do i need to include some specific JS? and what about the simultaneous use of 2 selectors?
no i mean that i change selection and nothing get filtered, so the archive does not automatically reload to show only the filtered elements, try yourself here hidden link
yes i just tried to use the auto load ajax method, but it ends up in not showing the items, they are in visibility hidden: is there something i'm missing or i'm doing wrong? see the screenshot of the latest setup and the complete screen of the global archive. now i will turn back to "manual transition reload"
Based on the screenshot you shared I can see that the archive is not attached to any of the post types or taxonomies.
Can you please assign the archive first to one of the taxonomies of your desire?
Also, I asked for admin access details so I can check whats going wrong with your setup.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
I've created the following sandbox site and you can auto-login to it using the following link:
I've created the following taxonomy archive with custom search using ajax filter:
- hidden link
I can see its working as expected on the frontned:
- hidden link
After that I've also tried to create same archive using the classic view which you are using (AJAX) filter:
- hidden link
I can see its working on the frontend:
- hidden link
There must be some conflict as the archive is not working as expected.
In order to minimize the cause of the issue and to ensure there is no conflict between the plugins/theme you use:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?
What if you try to create a fresh basic archive and assign the product category to it and see if that works, if that works then it could be the issue that you assign the archive on fly using the hook that forces the archive dynamically to display based on some terms.
