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[Resolved] URGENT: js error is breaking entire site

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 17 replies, has 2 voices.

Last updated by Shane 6 years, 6 months ago.

Assisted by: Shane.

Author
Posts
#919423

That is frustrating, given the prevalence of the Avada theme. Which version of Views would you like me to downgrade to? I don't want to introduce potential incompatibility with the other plugins.

#919436

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ellen,

I believe the best thing for me to do is to escalate this for further debugging by our 2nd tier supporters.

The bad thing is that i'm not able to replicate the issue on a fresh install with both the theme and the plugin.

But do you know if any of your views have the pagination on it , since its the pagination script thats throwing the error.

Thanks,
Shane

#919437

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ellen,

Looking again I found 2 views that were using the automatic pagination.

The Widget - Press Releases and the Widget - Featured Library Items

Disabling the pagination for those and the issue does not appear so you can work with this as a temporary fix until I'm able to identify any further issues.

Thanks,
Shane