urgent help with existing ticket

This support ticket is created 6 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Views, Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by malagaS 6 years, 9 months ago.

Assisted by: Minesh.

Author

Posts

February 8, 2018 at 8:56 pm #614460

malagaS

I am trying to: need urgent help with existing ticket

Link to a page where the issue can be seen: https://toolset.com/forums/topic/search-returns-non-post-type-items/

I expected to see:

Instead, I got:

Hi, I think Menesh is probably gone for the day since he answered 8 hours ago - is it possible for someone to look at this ticket? It's become critical to fix asap. thank you!

February 9, 2018 at 4:56 am #614518

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - can you close here and we can continue with your old ticket.

It seems our timezone are different. If you are available I'm ready to help, otherwise I will assign your old ticket to supporter who falls in US timezone.

February 9, 2018 at 4:57 am #614519

malagaS

ok, -i'm here now. i'll close this one.