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[Resolved] urgent help with existing ticket

This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by malagaS 6 years, 1 month ago.

Assisted by: Minesh.

Author
Posts
#614460

I am trying to: need urgent help with existing ticket

Link to a page where the issue can be seen: https://toolset.com/forums/topic/search-returns-non-post-type-items/

I expected to see:

Instead, I got:

Hi, I think Menesh is probably gone for the day since he answered 8 hours ago - is it possible for someone to look at this ticket? It's become critical to fix asap. thank you!

#614518

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - can you close here and we can continue with your old ticket.

It seems our timezone are different. If you are available I'm ready to help, otherwise I will assign your old ticket to supporter who falls in US timezone.

#614519

ok, -i'm here now. i'll close this one.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.